Terms of Service · Impozly

These Terms of Service (“Terms”) govern your access to and use of the Impozly website, applications, APIs, and related services (collectively, the “Services”) operated by Impozly (“we,” “us,” or “our”). By creating an account, subscribing to a paid plan, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. If you use the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

2. Accounts

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when registering and keep that information up to date. Notify us immediately at support@impozly.com of any unauthorized use of your account.

3. Subscriptions and Payments

Impozly offers free and paid subscription plans. Paid plans are billed in advance through our payment processor, Stripe, on a recurring monthly basis unless you cancel. By subscribing, you authorize us to charge your selected payment method for all applicable fees and taxes.

Upgrades: When you upgrade to a higher-tier plan, the new rate is typically prorated for the remainder of the current billing cycle and charged immediately.
Downgrades and cancellations: Downgrades or cancellations take effect at the end of your current billing period unless otherwise stated. You will retain paid-plan access until that date.
Refunds: Fees are generally non-refundable except where required by law or at our sole discretion.
Price changes: We may change plan prices by providing notice before the change takes effect.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in compliance with our Acceptable Use Policy. You may not:

Upload, process, or distribute content that infringes intellectual property rights, violates privacy, or is illegal;
Attempt to reverse engineer, scrape, or interfere with the Services;
Circumvent plan limits, access controls, or billing mechanisms;
Use the Services to send malware, spam, or harass others;
Resell, repackage, or white-label the Services without authorization.

5. Content and Data

You retain ownership of any PDFs, artwork, and other materials you upload (“Your Content”). We do not claim ownership of Your Content. You grant us a limited license to process Your Content solely as needed to provide the Services. We do not use Your Content to train machine-learning models.

Uploaded files are processed in-memory and deleted after processing completes unless a feature explicitly requires temporary staging. See our Privacy Policy for details on data handling.

6. Intellectual Property

Impozly and its licensors own all rights in the Services, including software, trademarks, logos, and documentation. Free-tier output may include a small Impozly watermark in the trim area. Removing or altering that watermark without a paid subscription is prohibited. Paid subscriptions include a license to remove the watermark for commercial output.

7. Service Availability

We aim to keep the Services available, but we do not guarantee uninterrupted access. We may perform maintenance, updates, or suspend access with reasonable notice when possible. The Services are provided “as is” and “as available.”

8. Limitation of Liability

To the maximum extent permitted by law, Impozly and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising out of or related to your use of the Services. Our total liability for any claim shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to liability, or one hundred U.S. dollars ($100), whichever is greater.

9. Indemnification

You agree to indemnify and hold harmless Impozly and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of Your Content, your use of the Services, or your violation of these Terms.

10. Termination

We may suspend or terminate your access if you violate these Terms, fail to pay amounts due, or pose a security risk. You may cancel your subscription at any time through the billing portal or by contacting us. Upon termination, your right to use the Services ceases immediately; provisions that by their nature should survive termination will survive.

11. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms and update the effective date. Continued use of the Services after the changes become effective constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Travis County, Texas.

13. Contact Us

Questions about these Terms should be sent to support@impozly.com.